Privacy Policies v1

Your Privacy is Our Priority

At Zymo Tech, we value the trust you place in us when using our services. We understand the importance of protecting your personal information and assure you that we are fully committed to guaranteeing your privacy and providing you with tools that allow you to easily control your data.

The purpose of this Política de Privacidad is to explain to you, in a clear and transparent way:

• What data do we collect?
• Why we collect them.
• How you can access, update, manage, export, or delete your information.

Our Range of Services and Commitment to Your Privacy

At Zymo Tech, we develop a wide range of technology solutions that allow our users to explore, create, and interact with the world in innovative ways. Our services include:

• Zymo Tech applications, platforms, and websites.
• Devices and hardware developed by us.
• Integrations with third-party applications and services.

To help you understand this Privacy Policy, we've included practical examples, definitions of key terms, and visual resources. If you have any questions or concerns about how we handle your information, please don't hesitate to contact us.

Information we collect at Zymo Tech

At Zymo Tech, we gather information to offer you the best possible services. Our goal is to understand your needs and provide you with a personalized experience, from basics like your preferred language to more advanced recommendations, such as the tools that might be most useful to you or the interactions that interest you most on our platforms.

The type of information we collect and how we use it depends on:

• How you interact with our services.
• How to configure the available privacy controls.

Information We Collect Without a Registered Account

If you are not logged in or do not have a Zymo Tech account, we store information using unique identifiers associated with your browser, application, or device. This allows us, for example:

• To remember your language preferences.
• To improve the functionality of our services across different usage sessions.

Information Associated with Your Account

If you are logged into your Zymo Tech account, we collect and store information directly linked to your profile. This information is considered personal and is used to:

• Sync your preferences across all your devices.
• Offer you recommendations and services tailored to your specific needs.

Your privacy is our priority, and you will always have access to tools that allow you to manage, update, or delete this information according to your preferences.

Information You Create or Provide to Us

When you interact with Zymo Tech services, you may provide us with personal information and content that you create or share. This allows us to offer you a personalized and functional experience.

Personal Data When Creating an Account

When you register with Zymo Tech, you provide us with basic information such as:

• Name and password.
• Phone number or additional contact information (optional).
• Payment information, if you use premium services or make transactions within our platforms.

Even if you don't create an account, you may provide us with information, such as your email address, to receive updates or access certain services.

Content You Create and Share

We collect the content you generate, upload, or receive when using our services, such as:

• Documents, spreadsheets, or presentations created in our productivity tools.
• Photos, videos, or files stored on our platforms.

This information helps us sync and securely store your data so you can access it anytime, anywhere.

Information We Collect When You Use Our Services:

Your Apps, Browsers, and Devices

When you access Zymo Tech services, we collect information about the apps, browsers, and devices you use. This allows us to provide you with a smoother experience, such as automatically updating products or adjusting certain features based on your device's capabilities.

The data we collect includes:

• Unique device identifiers.
• Browser type and settings.
• Device type and operating system.
• Information about the mobile network, such as the operator name and connection status.
• Version number of installed applications.

System Activity and Interaction Data

We also collect information about how your devices and applications interact with our services. This includes:

• IP ​​address.
• System activity and crash reports.
• Date, time, and referring URL of your requests.

How We Collect This Information

We collect this data when Zymo Tech services on your device connect to our servers. For example:

• When you install or update a Zymo Tech application.
• When our services automatically check for new versions or patches.
• On devices that periodically sync with our platforms to update settings or send technical reports, such as device type or the status of installed applications.

This information allows us to ensure our services function correctly, troubleshoot technical issues, and continuously improve our technology solutions.

Your Activity

At Zymo Tech, we collect information about your activity on our services to personalize your experience and provide relevant recommendations, such as content suggestions or settings based on your preferences.

Activity Information We Collect

We may collect the following data related to your activity:

• Search terms used on our platforms.
• Content you view, such as documents, videos, or interactive tools.
• Interactions with content and ads, including clicks and views.
• Voice and audio commands when using voice-enabled features.
• Purchase activity on our platforms.
• Users you communicate with or share content with.
• Activity on third-party apps and websites that use Zymo Tech services or integrations.
• Synced browsing history, if you use our browser or sync functionality.

Calls and Messages

If you use Zymo Tech services to make calls or send messages, we may collect data such as:

• Sender's and recipient's phone number or email address.
• Date, time, and duration of calls or messages.
• Call forwarding numbers and other technical routing information.
• Types and volumes of messages or calls.

Managing Your Activity

You can access your Zymo Tech account at any time to review, manage, or delete stored activity information. We offer tools designed to give you control over your data and ensure it is only used in the way you prefer.

Your Location Information

At Zymo Tech, we collect information about your location to provide you with useful and personalized services, such as directions to destinations or suggestions based on your geographic location.

Tools for Determining Your Location

To determine your location with varying levels of accuracy, we use the following data sources:

• Your device's GPS.
• The IP address associated with your network connection.
• Data from your device's sensors (such as accelerometers and gyroscopes).
• Information about nearby objects such as Wi-Fi access points, cell towers, and devices with Bluetooth enabled.

Control over your Location Information

The type of location information we collect depends on your device and account settings. For example:

• You can turn your device's location services on or off through the settings in your device's app.
• If you want to create a location history, you can turn on location history, which will allow you to see a private map of the places you visit while using devices where you are logged in.

This information is used to improve the accuracy of our location-based services and to provide you with a more relevant and personalized experience.

Additional Sources of Information

At Zymo Tech, in addition to the information you provide directly, we may also collect data from other sources to improve our services and provide you with a more personalized experience.

Public Sources and Trusted Partners

In some cases, we may obtain information from public sources. For example, if your name appears in an online article or public publication, we may index that information so that it is accessible through our platforms if someone performs a related search.

We also work with trusted partners who provide us with relevant information, such as:

• Marketing partners, who help us identify potential customers for our services.
• Security partners, who collaborate with us to detect and prevent abuse and fraud.
• Advertisers and research companies, which allow us to offer advertising and analytics services within our platforms.

Technologies for Collecting and Storing Information

We use various technologies to collect, store, and manage information efficiently and securely. These include:

• Cookies and pixel tags to improve interaction with our services.
• Local storage, such as browser web storage or application caches.
• Databases and server logs that allow for more structured information management.

These tools help us provide you with a smoother and more personalized experience, while maintaining a high level of security and privacy.

Why We Collect Your Information

At Zymo Tech, we use the information we collect to create, maintain, and improve our services, always with the goal of providing you with the best experience. Here's why we collect your data:

Providing Our Services

We use the information we collect to provide our services efficiently. For example, we process your requests or commands to return relevant results or help you share content by suggesting recipients from your contacts.

Maintaining and Improving Our Services

We also use information to ensure our services function correctly. This includes troubleshooting issues you report and tracking technical outages. Additionally, this information helps us improve our features, such as optimizing tools and features based on how you interact with them.

Developing New Services

Data from our existing services allows us to develop new products and features. For example, understanding how you use certain tools can inspire us to create improved solutions or new features tailored to your needs.

Providing Personalized Services, Content, and Ads

We use information to provide you with personalized services, such as product recommendations, content, or ads. Based on your activity, we may suggest new features or services that might interest you. For example, if you've been using our design tools, we'll suggest personalized templates or related resources.

Measuring Performance

We use data to analyze and measure how our services are used. This allows us to optimize the performance of our platforms and improve the user experience by adjusting the design and features based on the interactions we receive.

Communicating with You

We use the information we collect to interact with you directly, such as sending you important notifications about your account or changes to our services. If you have any issues or questions, we also keep a record of your request to better assist you.

Protecting Zymo Tech and Our Users

We use the information to ensure the security and reliability of our services. This includes detecting and preventing fraud, abuse, security risks, and any technical issues that could affect the integrity of our systems and the security of our users.

How We Process Your Information

At Zymo Tech, we use various technologies and automated systems to process the information we collect in order to improve and personalize our services, as well as to ensure the security of our platform. Below, we explain how we process your data:

Automated Content Processing

We use algorithms and automated systems to analyze the content you create or receive within our services. This helps us provide you with:

• Personalized results, such as recommendations or suggestions tailored to your interests..
• Personalized ads, based on your activity and preferences.
• Abuse detection, such as the identification of spam, malware, or illegal content, to ensure a safe and risk-free environment.

In addition, we employ technologies like those used in our translator and other pattern recognition tools, helping us provide you with more accurate and efficient services. For example, analyzing usage patterns allows our platform to better understand your needs and offer you more relevant results.

Combining Information from Multiple Devices

We may combine information we collect from our services and all the devices you use to provide you with more comprehensive and personalized experiences. For example, if you interact with software development content on our platforms, we may show you ads for related tools or courses, including on websites that use our advertising services.

Visibility of Your Information

If other users have access to your email address or other identifying information, they may display public information from your Zymo Tech account, such as your name and photo, to facilitate interaction with our services. This ensures, for example, that users recognize the messages or emails you send them.

Consent for New Purposes

If we ever decide to use your information for a purpose other than those described in this Privacy Policy, we will request your explicit consent before doing so.

Your Privacy Controls at Zymo Tech

You have control over the information you share with us and how we use it. Here are the main tools for managing your privacy on our services:

Privacy Review

We offer a comprehensive review of your privacy options so you can check and modify the most important settings. In addition to these general tools, each Zymo Tech product offers specific settings to manage your privacy in a personalized way.

 

Manage, Review, and Update Your Information

If you're logged in, you can review and update your account information at any time. For example, you can manage the files you've saved to services like Zymo Drive or review your interactions within Zymo Hub.

In your account, you'll find key controls for managing your personal information, such as:

• Privacy Controls: Choose what information you want to share and how it's used.
• Activity Controls: Decide what activity you want saved to your account. For example, if you want to get product recommendations based on your purchase history or your interactions on Zymo Hub, you can enable this option.

 

Ad Settings

Manage your preferences for the ads we show you on Zymo Tech and on websites associated with our services. You can adjust your interests, decide whether you want us to use your personal information to show you more relevant ads, and enable or disable certain advertising services.

 

Control What Information Other Users See About You

If you wish, you can manage the information visible to other users within our services, such as your name or photo in interactions on Zymo Hub, Zymo Store, or any other service you use.

 

Shared Recommendations

Decide whether you want your name and photo to appear alongside the recommendations you share, such as your product or service ratings, or personalized recommendations that may appear in ads.

 

Ways to Review and Update Your Information

• My Activity: Review and control the data generated by your activity on Zymo Tech services, such as searches performed, purchases made in Zymo Store, or interactions within Zymo Hub. You can view data by date or topic and delete it entirely or partially.
  Go to My Activity
  

• Zymo Tech Dashboard: Manage information associated with specific products within Zymo Tech so you can personalize your experience.
  Go to Dashboard
  

• Your Personal Information: Update your contact information, such as your name, email address, or phone number, to keep your account up to date.

Privacy Controls Without Signing In

Even when you're not signed in to your account, you can manage information associated with your device or browser, such as:

• Search Personalization: Decide whether you want your search activity to be used to improve the relevance of your results.
• Zymo Hub Settings: Pause or delete your activity history within Zymo Hub and other related services.
• Ad Settings: Adjust your preferences for the ads you see, whether within our services or on partner sites.

Export Your Data

If you wish to back up your content or use it with an external service, you can export a copy of the data associated with your Zymo Tech account. This allows you to save your information in an accessible format.

 

Remove Content from Zymo Tech

In accordance with applicable laws, you can request the removal of specific content from our services. This can be done through the privacy settings within each service you use.

 

Delete Your Information

You have the option to delete your information on Zymo Tech in the following ways:

• Delete content from specific services: If you wish to delete data from a specific service, you can do so directly from its settings.
• Delete specific items: Use tools such as "My Activity" to search for and delete specific items from your account.
• Delete specific products: You can delete products associated with your account and all information linked to those products.s.
• Delete your Zymo Tech account: If you decide to delete your account completely, you can do so from your account settings..

 

Inactive Account Manager

If you can't access your account for any reason, you can set up the Inactive Account Manager. This tool allows you to grant other people access to specific parts of your Zymo Tech account if you are unable to actively manage it.

Methods to Control the Information Zymo Tech Collects

You can manage how Zymo Tech collects your information, whether you are logged into your account or not, using the following options:

Browser Settings

You can configure your browser to notify you when Zymo Tech places cookies on your device. You can also configure your browser to block cookies from a specific domain or from all domains. Please note that Zymo Tech uses cookies to ensure our services function properly, such as remembering your language preferences or improving your experience on our site.

 

Device Settings

Your device also offers controls over the type of information we can collect. For example, if you use an Android device, you can modify your location settings to decide when and how we collect data related to your location.

Sharing Your Information:

When You Share Your Information

Many of our services allow you to share information with other users and control how it is shared. For example, you can share projects or documents from your Zymo Tech account publicly or choose to make them accessible only to specific users. Please note that when you share information publicly, your content may be accessible through search engines, including our partner services.

When Zymo Tech Shares Your Information

Zymo Tech does not share your personal information with companies, organizations, or individuals outside of Zymo Tech, except in the following cases:

Consent

We will share your personal information externally if we have your explicit consent. For example, if you use our collaboration tool and want to share a document or project with other users outside of Zymo Tech, we will ask for your permission before sharing that information.

Account Administrators

If you are part of an organization or institution that uses our services, your account administrator or the domain owners of the account may access and manage the stored information in accordance with the organization's policies.

External Processing

Zymo Tech may share your information with our affiliates or trusted service providers who process it on our behalf, always in compliance with our Privacy Policy and applicable security and confidentiality measures. For example, we share information with our providers to offer technical assistance or customer support.

Legal Reasons

Zymo Tech may share your information if we believe it is necessary to comply with the law, respond to a legal process or a request from a competent authority, or to protect our users and our platform. This includes detecting, preventing, or addressing fraud and security issues.

Partners and Advertising

We may share non-publicly identifiable information with our partners, such as publishers or advertisers, for measurement or advertising purposes. For example, we may share general information about the use of our services, but without revealing personally identifiable information about you.

Changes to the Privacy Policy

If Zymo Tech is involved in a merger, acquisition, or asset sale, we will ensure that your personal information remains confidential and will notify you before transferring it to a new privacy policy or part of our organization.

Protecting Your Information:

Commitment to Your Information Security

At Zymo Tech, we integrate advanced security features into all our services to protect your personal information and keep it safe. We ensure that we automatically detect and block potential threats so you can use our services with complete confidence. If we identify any security risks that require your attention, we will contact you to advise you on the steps to take and enhance the protection of your account.

How We Protect Your Information

To protect both the integrity of our services and the security of your personal information, we implement various security measures:

• Data Encryption: We use encryption to maintain data privacy while in transit, ensuring that your data is protected from unauthorized access.

• Advanced Security Features: We offer tools such as two-factor authentication and other security features that help protect your account against unauthorized access.

• Continuous Review and Improvement: We constantly review our data collection, storage, and processing practices to ensure they are aligned with the highest security standards. This includes physical measures to protect our systems.

• Restricted Access: We limit access to personal information so that only employees and collaborators who need to process it can access it. They are subject to strict confidentiality policies and may be disciplined for non-compliance.

At Zymo Tech, we are constantly working to ensure your data is protected and your experience is as secure as possible. If you have any concerns about the security of your account, we will provide you with all the necessary resources to improve it.

Export and Delete Your Information:

Full Control Over Your Data

At Zymo Tech, we give you complete control over the information you share and store on our services. You can export or delete your information at any time to maintain control over your privacy.

Export Your Data

If you wish to back up or use your information with an external service, you can export a complete copy of your content. This option allows you to back up your data, such as preferences, logs, or any other type of content saved in your Zymo Tech account.

Delete Your Information

If you decide you no longer want your information stored in Zymo Tech, you can easily and securely delete it. Here are the available options:

• Delete content from specific services: If you have data stored in specific Zymo Tech services, you can delete it individually as needed.

• Search for and delete specific items: Through the "My Activity" section, you can search for specific items and delete those you no longer want associated with your account.

• Delete products or services: You can delete entire products from Zymo Tech, along with all the information associated with those products.

• Delete your Zymo Tech account: If you prefer, you can delete your account completely, removing all associated data..

You can manage and control the information you share on Zymo Tech at any time, ensuring your experience aligns with your privacy preferences.

Retaining Your Data

At Zymo Tech, we are committed to managing your data with the utmost respect and transparency. We retain information for varying periods, depending on its type, how we use it, and how you configure your privacy preferences.

Data Types and Retention Periods

1. Data you can delete: Some data, such as the content you create or upload, you can delete at any time. You can also manage the activity saved in your account and have it automatically deleted after a specified period.

2. Anonymized or automatically deleted data: Some data, such as advertising data, is automatically deleted or anonymized after a certain time as part of our log management and analytics.

3. Data retained until account deletion: Some data, such as information about how often you use our services, is retained until you delete your Zymo Tech account.

4. Data for legitimate legal or business purposes: We retain certain data for extended periods when necessary for security, fraud or abuse prevention, or for legitimate legal and business reasons.

Data Deletion Process

When you choose to delete your data, Zymo Tech follows a rigorous process to ensure that your information is completely and securely removed from our systems. We ensure that no accidental or malicious deletion of your data occurs. Even if you delete content, there may be delays while copies are deleted from active and backup systems.

You can learn more about data retention periods and deletion timelines by contacting our support team or reviewing your account settings.

Compliance and Cooperation with Regulatory Authorities

At Zymo Tech, we regularly review our Privacy Policy to ensure that we process information in accordance with the principles set forth therein and in compliance with applicable legal regulations.

Data Transfers

We have servers located in various parts of the world, which means that your information may be processed on servers outside your country of residence. Data protection regulations may vary depending on the country, with some being stricter than others. However, regardless of the location of our servers, we implement the same strict safeguards to ensure the security and privacy of your information, as detailed in this policy.

At Zymo Tech, we comply with international legal frameworks related to data transfers and ensure that any transfer is carried out in accordance with applicable regulations.

Collaboration with Regulatory Authorities

In the event of receiving formal written complaints, we will contact the complainant to address any concerns. In addition, we collaborate with the relevant regulatory authorities, including local data protection authorities, to address any data transfer-related complaints that could not be resolved directly with the user.

Information about this Privacy Policy:

When this Policy Applies

This Privacy Policy applies to all services offered by Zymo Tech and its affiliates, including the services we provide on our platforms and applications. It does not apply to services that are subject to separate privacy policies that do not incorporate this Privacy Policy.

Exceptions to this Policy

This Privacy Policy does not cover:

• The information collection practices of other companies and organizations that advertise our services.
• Services provided by third-party companies or individuals, such as products or websites that may include our services or appear in search results, or that can be accessed via links from our services.

Changes to this Policy

We periodically review and update this Privacy Policy. We will not limit the rights granted to you under this policy without your explicit consent. We will always inform you of the date the latest changes were published and provide access to previous versions of the policy for your review. If the changes are substantial, we will prominently display them. In some cases, we may send you an email notification of the changes.